


MARYLAND MORTUARY BOARD ALLOWED ROTTED CORPSES AT WHITE PLAINS CREMATORY HEAVEN BOUND FOR YEARS BEFORE TAKING ACTION
LORD CREMATORY OF THE FLIES
The Maryland State Board of Morticians and Funeral Directors allowed a startling lack of accountability on the part of the owners and operators of Heaven Bound Cremation Services LLC located in White Plains, Md., which resulted in dead bodies piled high with arms and legs sticking out of body bags, pools of blood covering floors in a storage building where a refrigerator had failed and the rotted corpses attracting swarms of flies.
A horror movie would be challenged to create the scene described in the Investigative Findings of the Morticians and Funeral Directors action, which, after years of sloppy and disgusting operations, finally suspended the license of Rosa L. Williams (AKA Rosa Turner) and Brandon Williams, operators of the cremation facility in Charles County on January 17, 2025. The order stated: “…the public health, safety, or welfare imperatively requires emergency action.”
The official finding affecting the crematory operators for registration number RC184 states that the board approved the license to operate on October 1, 2016, and that the registration is current through September 30, 2026. According to the suspension document, Brandon Williams was added to the crematory permit as a part owner in June 2018.
Corpses were Doing the Hokey Pokey
In December 2017, the Board received a complaint that human remains were being improperly stored at the Heaven Bound facility. The record shows that the operator, Rosa Williams, admitted at an evidentiary hearing in March 2019 that she had not disposed of cremains. After a body is cremated, it is called “cremains.” The Board issued a final order on August 2, 2019, concluding that Williams had mixed its clients together.
Yes, think about it. “…while operating the Respondent Crematory, violated several statutory and regulatory provisions by inter alia, comingling cremains, disposing of cremated remains in a receptacle with bio-hazard waste, otherwise improperly storing cremated remains, and failing to send cremated remains to the agent of the deceased.”
In other words, the ashes of one deceased person were mixed in with the ashes of another, and then the facility operator just flat-out failed to give the ashes of a loved one to the family or friend who was waiting to receive them.

The Board then in its Final Order in 2019, reprimanded and fined Rosa Williams and placed her permit to operate on probation for one year with conditions including that she completes a board-approved ethics course and practice under the supervision of a Board-approved mentor.
The timeline moves forward two years to January 21, 2021, when the Board recites that Rosa Williams failed to comply with the August 2, 2019, Final Order. The Board terminated the previous probationary term and placed her crematory registration on probation for a minimum of two years, calling for her to go back to school for another ethics course. Clearly, ethics just wasn’t sinking in for Rosa Williams.
“human bodies in cardboard boxes stacked on top of each other with no support between the boxes; human bodies in ripped body bags with arms and legs hanging out of the body bags; human remains that were not being stored at temperatures below 40F; and blood on the refrigeration unit and bodily fluids on the floor.”
The Board can hardly be called vigilant in riding herd on Rosa Turner Williams as it wasn’t until March 21, 2024, that the Board’s Investigator showed up to look around the Charles County facility. The investigator should have just followed swarms of flies from Rt. 301 to the location of Heaven Bound as the odor from the rotting corpses must have been enough to gross out motorists stopped at traffic signals in White Plains.

The Board’s investigator reported finding “human bodies in cardboard boxes stacked on top of each other with no support between the boxes; human bodies in ripped body bags with arms and legs hanging out of the body bags; human remains that were not being stored at temperatures below 40F; and blood on the refrigeration unit and bodily fluids on the floor.”
Despite the outrageous conditions found, instead of calling in the Charles County Health Department, the Maryland State Police, and the State’s Attorney for Charles County, the feckless Board Investigator left the facility and didn’t return for another month.
On April 22, 2024, the Board Investigator returned to conduct a follow-up investigation. That visit found flies coming from boxes containing human bodies, and “a strong odor of decomposing remains” was prevalent.

The Board stated in the Suspension notice that on September 27, 2024, the Board, which obviously acts with the same expediency of a glacier breaking off in the Artic, issued a Pre-Charge Consent Order citing the continued violations during the probationary period and put the operator on yet another probationary period of two years, be recertified by a “nationally recognized organization that offers crematory operator training courses and pay a $2,000 fine. “
Evidently, the Board Investigator got his or her training and certification at the Manny, Moe, and Joe Grease Monkey School of Industrial Tomfoolery and returned on January 10, 2025. The return visit found entirely predictable conditions, including the cremation chamber not being operational and human bodies “accumulating” instead of being cremated. The door to a refrigeration unit was blocked by piles of boxes with dead bodies, dried blood, and body fluids were on the floors, fluids leaking from bodies in boxes and body bags ripped open with body parts spilling out, three visibly decomposing bodies, at least eighteen bodies not stored below 40 degrees Fahrenheit, and one body had been rotting for nearly a year.
The Charles County Health Department appeared at the facility on January 14, 2025, and for the safety of the dead, declared the facility to be dangerous to health and safety, which likely made the dead feel a lot better. The Health Department ordered Immediate Abatement of the Nuisance Violations, giving the feeling that the Maryland Government was there to help.
Michele P. Kutta, President of the Maryland State Board of Morticians and Funeral Directors, signed the order, which gives Rosa Williams thirty days to request a show-cause hearing.
The order did not give a phone number for those who wish to claim the remains of their loved ones, but perhaps a trip to the facility will find that the doors are wide open and there is easy access to look around for dead relatives.
Identical orders were issued for Brandon Williams and Heaven Bound.
The website for the Board identifies Andrew “Drew” Liberto as the investigator.
The following are the members of the Board:
Michele P. Kutta, CFSP, President
Brandon Wylie, CFSP, 1st Vice President
Patrick Thompson, LM, 2nd Vice President
Kirk Helfenbein, Board Secretary
Dr. James Kalshoven, Consumer Member
Rev. Richard A. Mosley, Sr., Consumer Member
Dr. Patricia Fletcher, Consumer Member
Gidon van Emden, Consumer Member
Charlotte Hoffman, Consumer Member
Brittney Greene, LM
Kenyatta Clinton, LM
The following comment was left on the Facebook page of Heaven Bound:
Angel Rice
Did you leave her body to decompose in a cardboard box like you did to all the others? People’s loved ones!!!!! I’m disgusted with your family. “Heaven Bound” you won’t be…you surely have a one-way ticket to hell for the atrocities you’ve done to people! It’s all over the news!!!!
NO FINAL SERVICES
Among those listed at the website for Heaven is Leonard Taylor Jr, of Suitland, Maryland. The website for the funeral home which is under investigation for letting bodies pile up instead of being cremated, states that no obituary for Taylor is available.

ROSA GETS THE LAST WORD
Rosa Turner Owner/Crematory Operator (From the Heaven Bound website)
Rosa has a background in Nursing and over 15 years of clinical managerial experience. The love and compassion that she provide to her patients have been a wonderful asset to have the desire, and sympathy to provide to each one of our family members that we service. When Rosa was 15 she wanted to attend college for mortuary science, but was led to do Nursing. Rosa loves working with people and reassuring family members that their loved ones will be treated with the love and dignity that she gives her own family. Rosa is a well-rounded person with a great compassion for people. Upon meeting Rosa, you get a pleasant southern connection. She will always leave you thinking you are special to her and at that moment of time spent with her, YOU ARE.
Rosa is striving to nurture this crematorium company with an excellent reputation in both compassion and love yet, very professional, with a no nonsense kind of drive for laws for rules and regulations in the funeral industry. Rosa’s goal is to reach out to the public to walk with them and be a shoulder for them to lean on. Over the couple of years, she has worked in this mission, she has laughed with clients, joked with clients, counseled clients, and cried as she listened to what their needs and wants were. She will always give her very best in service and empathy toward our deceased and their grieving families. Rosa’s continued focus is to be a blessing to those in need during a very stressful time.
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